Exploration of Current Business
As a final project for Cybernetics/Systems Design, I chose to investigate and propose a realistic solution to the over-expenditure of Bio-Cost of customers in select Traders Joe's stores. With a wide range of customers burning different amounts of energy, navigating the store for different amounts of time, and spending a different sum of money, I felt there could be a better Systematic solution (which would integrate into their business model) in order to better compensate the variety of customer's Bio-Costs.
After mapping the relationship between Trader Joe's and it's (variety of) customers I proposed a concept of implementing a new branded employee, a Roaming Joe!
Roaming Joe would be an energetic, bubbly employee that would use a handheld checkout device (mobile plug in, or other) to eliminate customers with less than 10 items. This would limit the line and wait time, and offer more personal experience with the full service checkout cashiers for those spending more (contributing to Traders Joe's ultimate goal).
Other Systems Examples
I've also included a couple other examples from our Cybernetics class, which illustrate our learning of an Automatic First Order Feedback System (Biological) and an Automatic Second-Order Feedback Systems.
We are examining systems that have simple elements, an actuator (the output) and a sensor (the input). Within that simple interaction, what is the element of consideration (comparator) and are there any outside forces impacting this system (environment). I explored the human Pancreas as a first feedback loop and Cruise Control, a second order feedback loop.
The second order feedback loop has a first order system embedded in its process and system. The interior first order system does not make decisions, it is simple a process in which one element enters, and an output is generated. The unique consideration here is the outer loop (human in this case) considered the environment, makes a decision based on the knowledge it has, and then has the ability to edit the nested goal (instructions) for the inner loop.
If you are curious beyond this point, I have written up a Medium post discussing some of my other thoughts on Systems Design.